Shipping policy

Delivery Timeline

We deliver orders across India within 4–10 working days, depending on your location. This includes:

Order Processing: 2–4 working days (Monday–Saturday)

Shipping / Transit Time: 2–6 working days (Monday–Saturday)

Order Cut-Off Time: 2:00 PM IST

Note: Delivery timelines may be longer during festivals, sale periods, adverse weather conditions, or unforeseen courier delays.

Customers will receive timely SMS and email updates regarding their shipment status.

Order Processing

Orders are processed within 2–4 working days.

Orders placed after 2:00 PM IST, on Sundays, or on public holidays will be processed on the next working day.

Once your order is dispatched, a tracking link will be shared via SMS and/or email.

Shipping Partners

We ship through trusted logistics partners including Blue Dart, Delhivery, DTDC, and the Shiprocket Partner Network.

All shipments are secure, fully trackable, and professionally handled.

Shipping Charges

Prepaid Orders: Free shipping across India.

Cash on Delivery (COD): Free shipping across India.

Serviceable Locations

We currently deliver only within India.

International shipping will be introduced soon.

Delivery Issues

If your order has not arrived within the estimated delivery timeline, or the tracking status has not been updated for more than 48 hours, please email support@ezber.in with your Order Number.

Our customer support team will assist you promptly.

Damaged or Lost Packages

If your package is damaged upon delivery or lost during transit, please contact us within 48 hours of the delivery date (or expected delivery date).

After verification with our courier partner, we will arrange a replacement or refund, as applicable.

Express Delivery

Need your order urgently?

We offer Express Air Delivery on request (additional charges apply). Please contact our support team before placing your order to arrange express shipping.

Contact Us

Nixar Apparel Pvt Ltd | 502, Sumukh Heights, Anand Nagar, Oshiwara, Andheri West, Mumbai, 400102 | GSTIN 27AACCZ0731C1ZP | CIN U52320MH2022PTC391916 | 📞 +91 85911 44001 | ✉︎ support@ezber.in | 🕒 10:00 AM – 6:00 PM | Mon – Sat

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